Last updated: [02 Aug 20218]

Welcome to Online Pooja Items. Your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase on https://onlinepoojaitems.com (“the Site”).

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following information:

a. Personal Information (when registering or placing an order):

  • Full Name
  • Email Address
  • Mobile Number
  • Billing and Shipping Address
  • Payment Details (processed securely, not stored)
  • Date & Place of Birth (only if you opt for pooja services)

b. Automatic Data Collection:

  • IP Address
  • Browser and Device Information
  • Pages Visited and Time Spent
  • Cookies and Tracking Technologies (see Section 6)

2. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Send order updates and customer support messages
  • Offer personalized spiritual services like Rudrabhishek Pooja, etc.
  • Improve user experience and website performance
  • Send promotional offers (you can opt-out any time)
  • Comply with legal and tax obligations

3. Payment and Data Security

We do not store your credit/debit card or UPI information.

All payments are processed securely through trusted third-party gateways like:

  • Razorpay
  • Paytm
  • Cashfree

These providers use industry-standard encryption and comply with PCI-DSS requirements.

4. Data Sharing and Disclosure

We never sell or rent your personal data.

Your data may be shared only with:

  • Logistics and courier partners for shipping
  • Pooja service team (when applicable)
  • Government or legal authorities (if required by law)

All third-party partners follow strict confidentiality policies.

5. Your Rights

You have the right to:

  • Access your stored data
  • Correct or update your details
  • Request deletion of your account
  • Withdraw consent from marketing communication

You can make a request by emailing: support@onlinepoojaitems.com

6. Cookies and Tracking

We use cookies to:

  • Store login and cart information
  • Track website performance and analytics
  • Offer targeted product suggestions

You can control cookie preferences in your browser settings.

7. Children’s Privacy

We do not knowingly collect information from individuals under the age of 18. If you believe your child has provided us with data, please contact us immediately.

8. Data Retention

We retain your information as long as your account is active or as needed to:

  • Fulfill orders
  • Comply with legal/tax requirements
  • Provide customer support

You may request data deletion at any time.

9. Changes to This Policy

We reserve the right to update this Privacy Policy. Updates will be posted on this page with the latest date. Continued use of the website implies your acceptance.

10. Contact Us

If you have any questions or concerns, please reach out to us:

Online Pooja Items, Varanasi
📧 Email: info@onlinepoojaitems.com
📞 Phone: +91-79052 84348 / 8795840504
🌐 Website: https://onlinepoojaitems.com